Diagnosis
A practical assessment of the fault and the options available.
01 — Computer repairs
Computer repairs with clear options before you spend money.
Desktop and laptop repairs, diagnosis, upgrades, cleanups and practical advice from the local store and workshop at 173 Boulder Road.
02 — Typical situations
When a local technician can help you decide what is worth doing.
- Your computer will not start, is running slowly or is becoming unreliable.
- A screen, battery, keyboard, drive, power supply or cooling issue needs to be checked.
- You are dealing with pop-ups, malware, errors or a system that is no longer working as expected.
- You need to decide whether the computer is worth repairing, upgrading or replacing.
03 — Scope of service
What the workshop can assess and carry out.
Hardware repairs
Screens, batteries, keyboards, storage, power and overheating issues considered by the workshop.
Software help
Startup faults, system errors, malware cleanup and performance concerns assessed clearly.
Repair or replace advice
Straightforward advice on whether a repair or upgrade is the sensible use of your money.
04 — How it works
From symptom to practical next step.
- 1
Tell us what the computer is doing and what you need it to do.
- 2
Bring it in or call the store to work out the best way to assess it.
- 3
We explain the practical options before you approve the next step.
WRK
05 — Workshop basis
There is a real local workshop behind the repair conversation.
Kalgoorlie IT has supported local customers since 2011 and operates a retail store and technical workshop at 173 Boulder Road, South Kalgoorlie.
06 — FAQ
Repair questions before you bring it in.
Do you repair Macs as well as Windows computers?
The workshop can assess Windows PCs, Macs, custom desktops and laptops. Call or visit the store with the model and issue so the team can advise.
Can you help with a slow computer?
Yes. A slow system can be caused by several different issues. The first step is to assess the device and explain the sensible options.
Do I need to book?
Call first for an urgent or unusual problem, or visit the store to discuss the right next step.
07 — Next step
Start with what the computer is doing.
Call the store, visit the workshop or use the home and retail enquiry route.